SHIPPING & RETURN POLICY

Regular Shipping

4-6 Working Days* (9.00am to 10.00pm)
Shipping Fee: $6
*Orders after 6.00pm will be processed on the next working day.

RETURNING POLICY

Please be advised that Sauber Laboratories does not assume responsibility for the shipping costs associated with returning parcels. As such, customers are kindly requested to bear the shipping expenses for any returns, whether for exchanges or refunds.

DUTIES AND TAXES

Sauber Laboratories is not responsible for any tariffs, tax and/or import restrictions imposed by the country of residence.

The customer is fully responsible for any customs duties or foreign taxes that may be imposed. Customs agents have the right to release or deny release of your order where outstanding fees are not paid and in some rare cases delivery may be delayed.

Should there be taxes and/or duties incurred from the parcel, you will be responsible to cover the fees in order for delivery to proceed. Please check with your residing country for details on all import duties/tax. 

Measures and Restrictions

Please note certain global events such as pandemics or conflicts might affect processing and/or delivery. Thank you for your understanding.